Account, billing and settings reference

This page is the reference for how UserSearch meters and charges usage, and how you manage your account. It covers the Credits currency and its top-up controls, Transaction history, your Subscription and payment details, and the security actions in Settings — including two-factor authentication and account deletion.

Two surfaces are documented here:

• the Account Credits & Team Licenses page, which hosts the Top-up controls, third-party service list, subscription table and transaction log; and
• the Settings area, split into an Account tab (security, delete account) and a Billing tab (subscription).

Account Credits & Team Licenses page, full layout

Credits

Credits are UserSearch’s prepaid usage currency. Every search costs zero or more Credits, deducted from a running balance shown in the top bar and topped up on the Account Credits & Team Licenses page.

The balance is displayed with a currency symbol (for example, Credits: $22.88) rather than an abstract point count, and it carries the sub-label Top-up & History. Searches in the transaction log are charged in the same dollar amounts.

Two separate credit pools

There are two independent credit pools, topped up and spent independently (per Lee, 2026-07-08):

1. the main Global search-credits pool — the balance shown in the top bar, labelled UserSearch 2.0 Credits in the top-up panel; and
2. the S.A.R.G.E. pool for the AI Agent feature.

Ordinary searches draw down the Global pool; S.A.R.G.E. usage draws down its own pool.

Caution

Only the Global pool’s top-up control is captured. Where the S.A.R.G.E. pool is topped up — and whether it shares the same surface — is not yet confirmed.

What a search costs

Per-search pricing falls into three cost types:

Cost type	Amount	Example
Free	0 Credits	—
Fixed	A set amount	Search type and Module searches such as Vehicle are fixed price (per Lee, 2026-07-08)
Dynamic	A variable amount shown as a range	A OneScan search costs the sum of all data sources left selected in the Choose Data Source modal, so its range (for example, $0.50–1.20) moves as data sources are toggled on or off (per Lee, 2026-07-08)

Every entry in Transaction history is a search charge, confirming that running a search deducts Credits by the listed amount.

Account Credits & Team Licenses page

The page is titled Account Credits & Team Licenses, subtitled “Effortlessly manage your credit balance and expand your team’s licenses all from this page.”

Note

Despite “Team Licenses” in its title, this page does not host seat or team management. Team management lives on a dedicated My Team screen, not this page.

Top-up

Two coordinated controls set the top-up amount for the Global (“UserSearch 2.0 Credits”) pool.

• Credit Top-up panel — a dropdown that currently shows $10.00 and opens a list of preset top-up amounts.
• Custom Selection panel — a slider labelled Select topup amount with tick labels 10, 55, 100, 150, 200 and a live readout (Selected: $10.00).

The Custom Selection panel offers two mutually exclusive options, each with a help (?) icon:

• One Time — a single purchase.
• Monthly — a recurring amount.

Proceed to Checkout advances to a payment flow, and an Auto Topup control toggles automatic recurring top-up when your balance runs low.

Caution

The dropdown’s preset amounts, the One Time / Monthly tooltip text, the checkout flow and the Auto-topup configuration screen are not yet captured. The slider range is inferred from its tick labels.

Tip

Terminology: adding credits is a Top-up and the automatic variant is Auto-topup. A recurring paid plan is a Subscription — distinct from both a one-time top-up and auto-topup.

Third Party Integrated Services

A panel titled Third Party Integrated Services lists the external data sources used by Modules, with columns INTEGRATION SERVICE, TYPE and PROVIDER URL. These are the same entities called data sources elsewhere in the product, shown here in a billing context.

Visible rows:

Integration service	Type	data source URL
Apple Apps	App Data	https://www.apple.com/uk/apps/
EPIEOS	Email & Phone Number	https://epieos.com/
FaceCheck.id	Facial Images	https://facecheck.id
Google Lens	Generic Images	https://lens.google/
HaveIBeenPwned	Data Breach Search	https://haveibeenpwned.com/
Hudson Rock	Domain & IP Threat Intel	https://www.hudsonrock.com/

Caution

The list scrolls, and a further row begins below Hudson Rock. More data sources exist than the six shown; the full list is not yet captured.

Reoccurring Subscriptions & Licenses

A section titled Reoccurring Subscriptions & Licenses, with columns RENEWAL DATE, CREDITS, TYPE, CURRENT STATUS, LICENSES, COST and ACTION. In the captured account it has no data rows.

Caution

Per-row ACTION controls (such as manage or cancel) would appear once subscriptions exist, but that populated state is not yet captured.

Transaction history

A section titled Transaction History (Last 100) is the billing log of charges and purchases, with columns TIME, INITIATED BY, TYPE, AMOUNT and DESCRIPTION.

Note

This is Transaction history (billing). Do not confuse it with History, the search-and-login log in the left nav.

Captured rows — all DEBIT search charges:

Time	Type	Amount	Description
2026-07-06 16:39:29	DEBIT	$0.50	Cost for search: People - Person (Predicta)
2026-07-06 16:38:32	DEBIT	$0.50	Cost for search: People - Person (Predicta)
2026-07-06 12:03:28	DEBIT	$0.70	Cost for search: Username - Username Search (OsintIndustries)
2026-07-06 11:57:18	DEBIT	$0.50	Cost for search: Username - Reverse Username (Enrichment - Predicta Search)
2026-07-06 11:57:18	DEBIT	$0.70	Cost for search: Username - Username Search (OsintIndustries)
2026-07-06 11:57:01	DEBIT	$0.50	Cost for search: Telegram Channel Full Members Lookup
2026-07-06 11:56:16	DEBIT	$0.50	Cost for search: Telegram User Lookup
2026-07-06 11:55:02	DEBIT	$0.50	Cost for search: Telegram User Lookup

The log is described as capped to the 100 most recent entries.

Settings

The Settings area manages your account details, security and subscription. It is reached under a Dashboard › Settings breadcrumb and is titled Settings, subtitled “Manage your account settings and preferences.” A vertical sub-nav offers two single-select tabs — Account and Billing — with the active tab shown as a coral-orange pill. The left nav and top bar remain visible around it.

Note

Team and seat management are not part of Settings. They live on the separate My Team screen (per Lee, 2026-07-08).

Account tab

Settings, Account tab, Account & Security and Danger Zone

The Account tab is titled Account, subtitled “Manage your account details and security settings.”

ACCOUNT & SECURITY has two expandable rows:

Row	Helper text	Behaviour
Change Password	”Update your account password”	Expands in place to a password-change form.
Two-Step Verification	”Add an extra layer of security”	Expands in place to 2FA setup controls.

Two-Step Verification is the product’s 2FA feature — a second authentication factor required at login in addition to your password.

Caution

The expanded contents of these rows are not yet captured. The Change Password form fields and validation rules, and the Two-Step Verification enrolment flow (authenticator app, SMS or email, and any backup codes), are not confirmed — do not rely on any specific field-level behaviour.

Danger Zone

A DANGER ZONE section, rendered in red, contains a single destructive action.

• Delete Account — “Permanently delete your account and all associated data. This action cannot be undone.”

In the captured state a warning banner reads “You have an active premium subscription. Please cancel your subscription before deleting your account.”, with cancel your subscription as a link to the Billing cancellation flow.

Account deletion is gated: while an active Premium Membership exists, the delete action is blocked until the subscription is cancelled first.

Caution

No explicit Delete Account confirm control is visible in this gated state. That deletion becomes actionable once the subscription is cancelled — and the ungated state itself — is inferred and not yet captured.

Billing tab

Settings, Billing tab, Current Plan and Other Subscriptions

The Billing tab is titled Billing, subtitled “Manage your subscription and payment details.”, with a coral-orange Premium badge at the top-right.

Current Plan

The CURRENT PLAN section contains a card titled Premium Membership with a green Active badge and three dated fields:

Field	Value (captured)
START DATE	Dec 25, 2023
END DATE	Jun 25, 2028
RENEWAL DATE	Jan 25, 2028

A red-outlined Cancel Subscription button sits below the dates and starts the cancellation flow. This is the same action the Account tab’s “cancel your subscription” link points to, and it is the prerequisite for unlocking Delete Account.

Caution

The date fields are read-only display values for this account. The relationship between END DATE and RENEWAL DATE is not explained in the UI, and the cancellation confirmation dialog and post-cancel state are not yet captured. Record the observed values only; do not infer the billing-cycle logic.

Other Subscriptions

The OTHER SUBSCRIPTIONS section shows an empty-state card reading No other active subscriptions. Additional or add-on subscriptions would list here when they exist.

Caution

Whether this captured Billing state (a single Premium Membership and no other subscriptions) is a universal default or simply this account’s persisted configuration is unknown. Treat it as observed for this account, not as a guaranteed default.

How subscription, credits and teams relate

• Subscription and Credits are distinct. The Premium Membership managed in Settings › Billing is a recurring Subscription. It is separate from Credits (the prepaid usage currency) and from Top-up / Auto-topup.
• Two credit pools exist — the Global search-credits pool and the S.A.R.G.E. pool — topped up and spent independently (per Lee, 2026-07-08). Neither is the same as the Premium Membership subscription.
• Team accounts share one common pool of Credits and can share Cases, all controlled by a team leader (per Lee, 2026-07-08). Single accounts do not share; Cases and Credits belong to the one user.

Caution

Team and seat management live on a dedicated My Team screen that is not yet captured (capture requested, per Lee, 2026-07-08). On a team account, the relationship between an individual’s Billing tab and the team-leader-controlled shared billing is not yet confirmed — the captured evidence is a single account.

Verified against UserSearch v2.0.20